Privacy Policy
The short version: When you fill out a form on our site, we use the information you provide to get back to you about the service you asked about.
WHO WE ARE
Arcticphox Consulting LLC is an IT services company based in Clermont, Florida. We serve primarily small- and medium-sized businesses across Florida, Georgia, the Carolinas, and Tennessee.
WHAT INFORMATION WE COLLECT
When you submit a contact form on our website, we collect only what you choose to give us — typically your name, email address, phone number, company name, company size, and a description of your needs. We do not collect payment information, Social Security numbers, or any sensitive personal data through our website forms.
Our website may also collect basic, anonymous technical data from standard web server logs (such as your browser type or the pages you visited). This data cannot identify you personally and is used only to keep the site running properly.
HOW WE USE YOUR INFORMATION
The only reason we collect your contact information is to respond to you. When you fill out a form and hit submit, one of our team members receives your message and uses the details you provided to give you a relevant, informed reply about the service you asked about. Nothing more. We do not add you to any mailing list without your explicit consent. We do not use your information for advertising, profiling, or automated decision-making.
WE DON'T SELL YOUR DATA. EVER.
Arcticphox Consulting does not sell, rent, trade, or share your personal information with any third party for commercial purposes — period. Your information stays with us and is used solely to serve you.
WHO MIGHT SEE YOUR INFORMATION
Your form submission is delivered to our team via email through Google Workspace (Gmail), which we use as our business email platform. Google processes that email in transit as part of delivering it to us. Beyond that, no outside party sees your information unless you explicitly ask us to loop someone else in. We may be required to disclose your information if compelled by law (for example, by a valid court order), but we would notify you to the extent legally permitted before doing so.
HOW LONG WE KEEP YOUR INFORMATION
We keep your contact information for as long as it takes to address your inquiry and for a reasonable period afterward in case you follow up. If you would like us to delete your information, just send us an email and we will take care of it promptly.
YOUR RIGHTS
Regardless of where you live, you have the right to: • Ask what information we have about you • Request a correction if something is wrong • Ask us to delete your information • Opt out of any future communication from us To exercise any of these rights, email us at [email protected]. We will respond within a reasonable timeframe — typically within a few business days.
A NOTE FOR RESIDENTS OF SPECIFIC STATES
Florida: We comply with Florida's data privacy standards and do not engage in the sale or unauthorized sharing of personal information collected from Florida residents. Georgia, North Carolina, South Carolina, and Tennessee: Residents of these states have the right to know what personal data we hold about them and to request its deletion. Because we collect only contact inquiry data and do not share or sell it, your information is already handled in a straightforward and respectful manner. If you have any questions or requests, reach out to us directly. California (CCPA): If you are a California resident who happens to contact us, you have the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information, so the opt-out right does not apply — but all other rights remain available to you upon request.
COOKIES
Our website may use basic cookies to keep the site functioning (for example, remembering your form inputs if you navigate away). We do not use advertising cookies or tracking pixels. If your browser is set to reject cookies, the site will still work fine.
CHANGES TO THIS POLICY
If we ever make meaningful changes to how we handle your information, we will update this page and change the date at the top. We are not in the habit of collecting more data or loosening our standards, but we want you to always have the current version available.
QUESTIONS
If anything here is unclear or you have concerns about your data, please reach out. We are a small team and we take this seriously. Arcticphox Consulting LLC Clermont, Florida, USA [email protected]
Arcticphox Consulting provides dedicated IT support tailored to the unique needs of small and medium-sized businesses. Since 2020, our mission has been to provide personable technology solutions that drive growth. We bring over 20 years of technical expertise to every partnership.